We pride ourselves to be the best.
Best in rates, best in customer service, business relations, timing and the best set-up programs available.
We understand that there is a big competition in the merchant accounts market, so we teamed up with one of the leaders in our field of business and that enable us to spoil our merchants and give them more than the competition.
Now we have the power of a big strong processor, a power to change numbers to help the merchant’s pocket, with the personal treatment and most excellent customer care.
Rates:
The lowest rates in the market.
It’s not just a slogan, we challenge you to find a better program and a better rate.
We are saving our merchants money from the very moment they sign with us, and in the long run over our amazing rates we will save them a substantial amount of money.
Customer service:
“From the very first call you’ll notice the difference”
Our customer service is our biggest pride.
Every merchant is being treated with respect and patience, we see that as a very important guiding line for our company and we preach it to our sales representative.
We work with a new or prospective merchant the same way we treat our biggest accounts.
We don’t treat our merchants by their account size, they all receive 100% attention.
Every time a merchant address us with a question or a problem he gets a one-on-one care from a knowledgeable representative.
After setting the service, we send our new merchants our beautiful welcome kit, to welcome them to our family.
As we often say “you came to us because of the rates, and you’ll stay happy with us because of the service”.
Business relations:
It starts with our attitude, a business like approach is good for business but not necessary good for the clients.
That said, we use this philosophy for our merchants to work in their favor.
For one we teamed up with one of the most aggressive policy companies in the credit card industry which allows us to enjoy the one of the best approval rates in the market.
Our commitment to our merchants is to keep working for them and keep looking for the best in every aspect of the merchant services world, to save them money, from the small cents to thousands of dollars in everyway possible.
Timing:
Your grand opening is a few days away and you still don’t have the ability to accept credit cards?
This is the kind of issue we face on the every day basis, and as our system and department getting more and more efficient we get faster and faster for every stage of the way for you to start accepting credit cards.
There is the timing for approving the merchant’s application, timing for having the account set up including the physical equipment if needed and the timing for every charge to be processed and deposit into the merchant’s bank account.
We have one of the fastest approval timing.
Our wheels go in motion from the very first call, our work schedule between our departments is one of the fastest out there.
Approving the account can be done in a matter of hours.
Our timing for having the merchant accepting credit card including installation of the equipment is impressive as well, we will have you ready to accept credit cards as fast as the our fastest competitors even sooner.
Having a personal customer care allows you to tell us if there is a deadline and how we can rush things for you.
If rushed is what you need, we can do it.
The every day processing time is important as well, unfortunately in today’s reality the fear of fraud and charge-backs makes the processors delay transferring the funds to their merchant for more than just a couple of days after the client card has been charged.
We don’t see things that way, we are keeping in mind that our merchants are running a business with expenses, that it’s their money and they should have it as soon as possible.
The best set-up programs:
We believe in spoiling our merchants from the get go, that is why we offer the free terminal program which leaves no room for doubt, it is the best set-up program in the market which saves our merchants the expanse of purchasing a terminal.
Another program we have is for existing merchants, we will pay their early termination fee.
This way we give every merchant in the market the opportunity to get the best in the merchant services world without paying for it.
In conclusion, we say we are the best because we are, bringing the best in every aspect of our field isn’t easy and that’s why we take pride of that. There are many processors out there; some have advantages over others in some categories and some disadvantages in other. We are the only ones to have it all, -like you will feel with us-perfect.
